Terms and Conditions
Effective Date: 31 July 2025
Governing Law: Delaware, United States
1. Acceptance of Terms
By accessing or using our virtual WhatsApp number service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.
2. Service Description
We provide virtual phone numbers exclusively for WhatsApp messaging services. Our numbers are provisioned through Twilio's telecommunications infrastructure and are subject to Twilio's terms of service and acceptable use policies. You acknowledge and agree to comply with all Twilio terms and conditions in addition to these terms.
3. User Responsibilities and Liability
3.1 Complete User Responsibility
You are solely and entirely responsible for:
All activities conducted using your virtual WhatsApp number
Any and all legal consequences arising from your use of the service
Compliance with all applicable laws, regulations, and third-party terms of service
The content of all messages sent or received through your virtual number
Any account blocks, suspensions, or restrictions imposed by WhatsApp
3.2 Account Management
You acknowledge that WhatsApp account blocks, restrictions, or suspensions are entirely your responsibility and liability. We do not guarantee account longevity, functionality, or compliance with WhatsApp's terms of service.
3.3 Legal Compliance
You warrant that your use of our service will comply with all applicable federal, state, and local laws, including but not limited to communications regulations, privacy laws, and anti-spam legislation.
4. Prohibited Uses
You agree not to use the service for:
Any illegal activities or purposes
Spam, bulk messaging, or unsolicited communications
Harassment, threats, or abusive communications
Fraudulent activities or misrepresentation
Violation of any third-party rights or terms of service
Any activity that could damage, disable, or impair our service or infrastructure
5. Payment and Billing
5.1 Payment Obligation
Payment is due immediately upon service activation. By completing payment, you acknowledge full responsibility for all legal consequences of your service usage.
5.2 No Refunds
All payments are final and non-refundable under any circumstances, including but not limited to WhatsApp account blocks, service interruptions, or user dissatisfaction.
6. Service Limitations and Disclaimers
6.1 No Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
6.2 Service Availability
We do not guarantee uninterrupted service availability, compatibility with WhatsApp, or continued functionality of virtual numbers.
6.3 Third-Party Dependencies
Our service depends on Twilio's telecommunications infrastructure and WhatsApp's platform. We are not responsible for any disruptions, changes, or terminations by these third parties.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
8. Indemnification
You agree to indemnify, defend, and hold harmless the company, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
Your use of the service
Your violation of these terms
Your violation of any third-party rights
Any legal consequences of your WhatsApp usage
9. Termination
9.1 Service Discontinuation
To discontinue service, you must:
Contact support at support@virtualwhatsapp.com
Complete account resignation at app.virtualwhatsapp.com/account
9.2 Immediate Termination
We reserve the right to terminate your access immediately without notice for any violation of these terms or for any reason at our sole discretion.
10. Privacy and Data
You acknowledge that telecommunications data may be subject to various regulations and third-party policies. We are not responsible for data privacy or security beyond our direct control.
11. Modifications
We reserve the right to modify these terms at any time without prior notice. Continued use of the service constitutes acceptance of modified terms.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
These terms constitute the entire agreement between you and us regarding the service and supersede all prior agreements and understandings.
14. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Delaware.
15. Compliance with Twilio Terms
By using our service, you explicitly agree to comply with all Twilio terms of service, acceptable use policies, and messaging policies. Any violation of Twilio's terms may result in immediate service termination without refund.
16. No Assignment
You may not assign or transfer your rights or obligations under these terms without our express written consent.
17. Contact Information
For service discontinuation or support: support@virtualwhatsapp.com
Account management: app.virtualwhatsapp.com/account
By using our service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.